Terms of Service — Defying Dementia
Defying Dementia
Welcome to Defying Dementia. These Terms of Service govern your access to and use of our website, online services, forms, educational materials, programs, communications, and related services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to any systems, networks, accounts, or data
  • Interfere with or disrupt website functionality or security
  • Upload or transmit malicious code, viruses, or harmful content
  • Misrepresent your identity or provide false information through website forms

We reserve the right to suspend or terminate access to the website for violations of these Terms.

2. Healthcare and Professional Services

Defying Dementia may provide educational, consulting, wellness, therapeutic, coaching, cognitive health, and healthcare-related services. Information presented on this website is intended to provide general information regarding our services, programs, and areas of expertise.

Content on this website should not be interpreted as individualized medical advice, diagnosis, treatment recommendations, or healthcare services unless provided within an established professional relationship.

A professional relationship is not automatically established by:

  • Visiting this website
  • Completing a contact form
  • Downloading resources
  • Registering for events
  • Subscribing to communications
  • Sending emails or messages

Any professional relationship is established only after completion of required intake procedures, acceptance by Defying Dementia, execution of any required agreements or consents, and confirmation of services.

3. No Emergency Services

This website and any associated communication channels are not intended for emergency communications. Do not use website forms, email, text messaging, social media, or other online communications to seek emergency assistance.

If you are experiencing a medical emergency, call 911 immediately or seek emergency medical care. If you are experiencing a mental health crisis or believe someone is in immediate danger, contact emergency services or an appropriate crisis resource immediately.

4. Privacy and HIPAA

Defying Dementia is committed to protecting your privacy. Information submitted through this website is governed by our Privacy Policy.

If you become a patient, client, or participant in services provided by Defying Dementia, certain information may be protected by the Health Insurance Portability and Accountability Act ("HIPAA") and other applicable healthcare privacy laws. Protected health information will be handled in accordance with applicable legal requirements and any Notice of Privacy Practices provided to you.

5. Communications Consent

By voluntarily submitting information through our website, you consent to being contacted regarding:

  • Your inquiry and appointment scheduling
  • Requested services and program information
  • Educational resources
  • Administrative communications
  • Other information reasonably related to your relationship with Defying Dementia

You may opt out of marketing communications at any time by following the unsubscribe instructions included in those communications. Opting out does not affect service-related or legally required communications.

6. Intellectual Property

All content available through this website — including text, graphics, logos, branding, videos, audio, downloads, educational materials, course materials, assessments, documents, software, and website design — is owned by or licensed to Defying Dementia and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, republished, modified, displayed, sold, licensed, or exploited without prior written permission from Defying Dementia. You may view, download, and print materials solely for your personal, non-commercial use unless otherwise expressly authorized.

7. User Submissions

Any information submitted through forms, surveys, questionnaires, applications, or communications must be accurate and complete to the best of your knowledge. You are responsible for ensuring that any information you provide does not violate the rights of any third party.

8. Third-Party Services and Links

This website may utilize or link to third-party platforms and service providers, including providers of website hosting, email communications, scheduling services, payment processing, analytics, CRM systems, telehealth technologies, and other business services.

We do not control and are not responsible for the content, policies, practices, availability, or security of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.

9. Disclaimer of Warranties

This website and all content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Defying Dementia disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and freedom from errors or interruptions.

We do not guarantee that the website will always be available, secure, accurate, or free from defects.

10. Limitation of Liability

To the fullest extent permitted by law, Defying Dementia and its owners, officers, employees, contractors, affiliates, representatives, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to use of the website, inability to access the website, reliance on website content, errors or omissions, security incidents, or third-party services.

If liability is established notwithstanding the foregoing limitations, liability shall be limited to the maximum extent permitted under applicable law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Defying Dementia and its owners, officers, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of the website, your violation of these Terms, your violation of applicable law, or your infringement of any third-party rights.

12. Modifications

We reserve the right to modify, update, suspend, or discontinue any aspect of the website or these Terms at any time. Updated Terms will become effective upon posting to this website unless otherwise stated. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Kentucky, without regard to conflict of law principles. Any dispute arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts located within Kentucky.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Questions? Reach Out.

If you have questions regarding these Terms of Service, we're happy to help.

BusinessDefying Dementia
Address2413 Nashville Rd., Bowling Green, KY 42101